FAQ
Frequently Asked Questions
Who are these materials intended for?+
Fenix Lab materials are supplied for laboratory research use only. They are not intended for human or animal consumption, and no product is marketed as a drug, food, cosmetic or supplement.
What is a Certificate of Analysis (COA)?+
A COA is a document describing the analytical testing performed on a specific lot. COAs are linked by lot number in our Lab Reports library as they are uploaded.
Where do I find the lot number?+
The lot / batch number is printed on each product label. Enter it on the Lab Reports page to locate the associated documentation.
Why do some records show “Pending”?+
Records marked pending are awaiting their analytical report upload. We do not publish results until the documentation is available.
Which languages does the site support?+
The full site is available in English, Portuguese (Brazil) and Spanish. Use the selector at the top right to switch.
Where is storage information provided?+
Storage conditions are printed on each product label and in the lot documentation. We do not provide preparation or usage instructions.
Can I purchase directly on this site?+
Not at this stage. The website is an informational research catalog. For catalog inquiries, please use the contact page.
How do I contact the team?+
Send a message through the contact form with your research context and the team will reply by email.